Plumbing services across Surrey, South West London & Sussex
Everything below is available across the GU, KT, SW, CR, RH and BN postcode areas. Emergency work is available around the clock; everything else is booked into a daytime slot that suits you.
A plumbing emergency is anything causing uncontrolled water, loss of water supply, or an unusable only toilet. The 24 Hour Plumber takes emergency calls at any hour, every day of the year, across the GU, KT, SW, CR, RH and BN postcode areas. If water is escaping, turn off the internal stop tap first, then call.
• Making the property safe and isolating the water supply
• Tracing the source of the leak, including under floors and behind walls
• Temporary containment where a permanent fix needs parts or daylight
Most domestic leaks come from failed compression joints, corroded copper, pinholes in old pipework, or seals around baths, showers and waste traps. Finding the source matters more than the repair: we trace the leak first, then repair the section that actually failed rather than patching the damp patch you can see.
• Non-destructive tracing before anything is cut open
• Pressure testing of hot, cold and heating circuits
• Repair or replacement of the failed section of pipework
Internal blockages are usually within a metre or two of the fitting — a trap, a bend, or a bellied waste pipe. If several fittings back up at once, the blockage is further down the soil stack or in the drain run outside, which needs rodding or jetting rather than a plunger.
• Clearing blocked toilets, basins, sinks, baths and showers
• Removing and cleaning waste traps and bottle traps
• Rodding and mechanical clearance of external drain runs and gullies
Most tap, toilet and shower faults are wear in a small part — a ceramic cartridge, a washer, a fill or flush valve, or a perished seal. Replacing the part is usually cheaper than replacing the fitting, and can normally be done in a single visit.
• Dripping and stiff taps — cartridges, washers and full replacements
• Running or non-flushing toilets, fill valves and flush mechanisms
• Leaking cisterns, pan connectors and waste traps
No heat and no hot water is usually one of four things: system pressure below roughly 1 bar, a failed diverter valve, a stuck pump, or a controls and thermostat fault. Pressure and controls can often be checked over the phone before anyone is booked.
• System pressure loss investigation and re-pressurising
• Cold radiators, balancing, bleeding and valve replacement
• Leaking radiator valves, towel rails and heating pipework
No hot water from a stored system is usually a failed immersion element, a stuck motorised valve, a faulty cylinder thermostat, or a timer set incorrectly. An unvented cylinder that discharges water outside needs attention quickly — it indicates an expansion or pressure control fault.
• No hot water fault finding on vented and unvented systems
• Immersion heater element and thermostat replacement
• Cylinder thermostats, motorised valves and wiring centres
Bathroom plumbing costs are driven by how far the waste and supply pipework has to move, not by the tiles. Keeping the toilet and soil connection in place is the single biggest saving on a bathroom refit.
• First fix supply and waste pipework for a new layout
• Baths, shower trays, wet room formers and enclosures
Landlords and managing agents need three things from a plumber: a call answered out of hours, direct liaison with the tenant, and an invoice with enough detail to be recharged or claimed. We work to that standard on every managed job.
• 24/7 reactive plumbing call-outs to managed properties
• Direct access arrangement with tenants
• Void property checks, drain-downs and re-commissioning
Calls answered 24 hours a day, 7 days a week, including bank holidays. Tell us your postcode and what you can see, and we'll give you a realistic arrival window before you commit to anything.
